The one thing nobody copies from Spotify

(And an overlooked aspect of how we worked during my 4 years there)

Transparency was off the charts. 📈

Everything was available to all staff:

Team's projects and goals
The companies bets
Conversion rates
Signup patterns
Usage stats
Hiring data
Revenue

It was incredible to have that insight into what was happening! 🧐

I no longer felt like just another cog.

One of the most complex parts is showing the relationships between all these.

With my clients, we visualize how we deploy our strategy at 3 Flight Levels of detail:

1. My team = Operational level 🛠️
2. Our dependencies = Coordination level 🔁
2. The company = Strategy level 🚁

This paints a picture of how the whole sausage gets made. Each person has a better sense of their role and why it matters.

🧐 How is your company's transparency?
- Do you have the context needed for sound decision-making?
- What could you improve?

Rember: When we see and understand why our work matters, it influences our motivation and sense of autonomy.#flightlevels

 #orgdesign